Moving can be stressful. That is why we do our best to ensure that your move goes off without a hitch. Below, we will discuss some of the most frequently asked questions about our moving and removals services.


If you are going to be moving expensive antiques or fine art, you will need to notify us prior to the move for extra safety and insurance. All jewellery, watches, money, passports, bonds and important documents should be kept with yourselves during the removal, so you know where they are and also they won’t be insured by our policy during the removal. If you moving distance then we suggest maybe our case making service for very high valuable antiques and fine art.

Yes, we provide full or part packing for all of our clients delicate household items including glassware and crystal. If you are dealing with a lot of delicate belongings like this, it is typically best to allow our professional staff handle the packing for you. However, some clients prefer to do it themselves. If you are going to be prepping these items, you will want to remember the basic standards of good packing which includes wrapping each item individually and providing more than enough cushioning in order to ensure the belongings remain safe.

The duration of the move depends on a variety of factors. For one, the distance that you will be moving is the main factor. Other factors that might affect moving times are the weather conditions and how much you are looking to move. On average a 2-3 bedroom house moving locally should take one day loading from one property and unloading to the second property.

The professional removals estimator will arrive and visually assess your property, outside and inside, every room, loft and shed will need to be looked at so they can calculate the volume of personal items you will be taking to your new home. Outside access for vehicles will need to be considered. Plants can be taken, but do take up lots of room on the vehicle, so please bare in mind space means money. so try to de-clutter most of your items before the estimator arrives.

When it comes to moving, one of the main things that our clients are worried about is whether or not their items are going to be safe. We understand our client’s worries which is why we do our very best to ensure that all of your delicate and expensive items are handled with appropriate care. Our vehicles come with removals blankets, used to wrap furniture in transit, along with ties that keep things in place. On moving day we supply Mattress and sofa covers, Wardrobe cartons, T.V Protectors and carpet runners. We have the required experience and teach our movers expert handling in order to deal with expensive and delicate items. Therefore, you don’t have to worry about your items getting damaged in transit.

This happens quite a lot in the removals industry, thats why we take provisional bookings, but this won’t be taken as a definite move date until you phone up to confirm the date and pay a 30% deposit and returned your
acceptance form / customer contact sheet. At this point no vehicles and staff will be allocated to your removal, unfortunately once booked you will loose your 30% deposit if this date is changed.

We dont permit any harmeful liquids on our vehicles, No hazard waste, firearms, gas canisters or petrol.

You are going to want to book the service once you have exchanged contracts. Typically clients move once the contract has been completed. Because of this, you might want to schedule it in advance in order to get the process started as soon as possible. You will want to give yourself enough time to have everything planned out well in advance of your move. That way, everything will be ready for you and we can get you moved into your new home as soon as possible. The weekends are typically the busiest days. Therefore, you might want to choose to move throughout the week if it suits you best to avoid having scheduling conflicts if you need to book the service last minute.

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